CLC Welcoming Three New Member Libraries in 2018

Delaware County District Library, Granville Public Library and Pataskala Public Library are joining the Central Library Consortium (CLC) in 2018. This partnership results in 17 library systems serving 1.5 million residents across seven counties. The three new members will have direct access to more than 3.8 million items by joining the CLC. This transition includes: a responsive mobile-friendly catalog for use with smartphones and tablets, text message notifications, and electronic purchasing and receiving capabilities that provide faster access to new material.

The new members will also gain access to an expanded collection through CLC’s partnership with SearchOhio and OhioLINK. Through SearchOhio these new member libraries have access to resources from 42 other public libraries throughout the state. Access to OhioLINK will allow patrons to request from over 40 million items from Ohio’s College and University libraries.

“We are delighted to offer the people of our district the opportunity to use the rich resources available from so many excellent central Ohio public libraries, and to share our resources with other users as well. For years, we have promised to provide people the world’s information; this partnership helps us deliver on that promise,” said George Needham, Director of the Delaware County District Library.

Anita Carroll, Director of the Granville Public Library, said, “We are always looking for ways to better serve our community. Joining this more regional consortium was a natural fit for us to do that. Our users want many of the features that available with the Central Library Consortium. We will be excited to offer features such as auto-renewal, text notification and author hold subscription.”

Jeffrey A. Rothweiler, Director/Fiscal Officer for Pataskala Public Library, said, “Partnering with CLC will allow us to decrease waiting times for popular materials and increase the depth of our collection. We’ll also have a platform to try new emerging technologies and potentially lower the cost of adding new services due to the increase in our buying power with CLC.”

“We are excited to grow our membership again with three outstanding public libraries. The new members are already helping us explore new ways we can better serve all our members and their patrons,” said Wes Osborn, Executive Director of Information Technology for the CLC.

The new members will complete their system migrations in the first half of 2018. The consortium will be delivering materials to the new members five days a week. Patrons typically get available items from other CLC libraries 2-3 days after placing their request.

The CLC is a 29-year-old partnership among library systems that share materials, resources, servers, licenses, group purchases and even staff while remaining strong, independent library systems. Libraries in the consortium include: Alexandria, Bexley, Columbus, Fairfield County, Grandview Heights, London, Marysville, Pickaway County, Pickerington, Plain City, Southwest Public, Upper Arlington, Wagnalls Memorial and Worthington.

Publicly Accessible Polaris Report Definitions Site Now Available

In 2015, CLC undertook a project to define and create examples/screenshots for the most popular canned (in the box) and custom Polaris reports that our members used. Up till now, this information has only be available to CLC members. As mentioned at the OHPUG 2015 conference, we hoped that we would be able to share that with other Polaris customers in the future.

I’m happy to announce that we’ve created a new publicly accessible version of the Report Definition information available here: https://reportdefs.clcohio.org/ if you notice issues with any of the report definitions, please use the information on our contact page to get in touch with us.

Thanks to Anne Richards, Debbie Wittkop and Mike Fields for making this project possible.

PayPal PayFlow Link does not Support SNI

Recently we moved our PowerPAC installation to a new server and disabled insecure protocols.  At the same time, we also enabled SNI on the IIS server as that is the standard installation we’ve been using across all our IIS deployments to ease setup and configuration of multiple web applications on the same server.

Server Name Indication (SNI) is nothing new, in fact it was first implemented over ten years ago.  So we were very surprised when we started getting reports from users that their redirected payments that used PayFlow Link from PayPal stopped working.  Users were being redirected the the PayPal page and were being asked to enter their credit card information, but when the clicked the Pay Now button the system would return them an error message and tell them that their transaction had been voided.

After much searching on the Internet and finally running a packet sniffer on the web server we came to the conclusion that the PayFlow Link client didn’t supporting SNI when it attempted to make a call the the postback URL that was specified in the Link configuration.  After disabling SNI on that server and moving back to “old” IP based SSL certificates, the transactions began processing properly again.  We’ve reached out to PayPal and asked them when they plan on supporting SNI.

We decided to post this in case there were others struggling with this issue as we couldn’t find any documentation on the Internet that mentioned that the postback client used in PayFlow Link does NOT support SNI.  If we hear back from PayPal that there is a configuration option, we’ll be sure to update this post.